Full Service Social Media Management

We go beyond simply establishing your social media presence to formulate, execute and manage your entire social strategy from start to finish.

  • Content Creation
  • Regular Updates
  • Social Customer Service
  • Social Marketing
  • Online Community Management

...& so much more, we develop custom solutions that'll help you grow your business.

Be where your audience is

We establish a strong social media presence for your brand on all major platforms, connecting with existing and potential customers where they already spend much of their time.

Know what's going on with your brand 24/7

Using powerful enterprise level data analytics tools, we monitor what's happening with your brand 24/7. Real-time monitoring means clearer insights for better decision making for you and your team.

Customized strategy tailored to your business

No two businesses are exactly alike, that's why we work with you to develop a customized digital strategy that's tailored to fit your unique business needs and meet your specific goals.

Fresh, engaging content that draws people in

From status updates to tweets, blogs to pins, we develop and publish fresh, engaging content that entertains, promotes and draws the audience into your brand.

Establish a Strong Social Media Presence For Your Business

Plenty of businesses are on social media, but a scarce few are making any waves.

From popular networks like Facebook, Twitter, Pinterest and Google+, to lesser known, highly concentrated niche networks, we get your business out front and center.

Stand out on social media

From professionally illustrated graphics to highly engaging content, we make sure you're both seen and heard on the social sphere.

Tap into the highly targeted arena of niche platforms

It's far better to have 10 very interested parties than 30 of whom you have strong-arm into buying your product. We research and position your brand within industry specific, niche social networks, giving you valuable access to a better segmented, more interested and willing group of people

Take charge of what's being said about you

The conversation surrounding your brand is happening whether you're participating or not - and that could mean that your good name is lost amidst harsh complaints, inaccurate criticisms from a few disgruntled customers and unresponded to compliments. We help you tell your story the way it ought to be.

Real-time Brand Monitoring

At Fidelis Media, we monitor what your customers, competition and industry as a whole, are doing on social media and across the web.

Using enterprise level data analytics, we can monitor and measure the impact of your brand as well as gather insights that will help drive your growth strategy.

Customized Digital Strategy Tailored To Fit Your Unique Needs & Meet Your Goals

No two businesses are exactly alike nor can they have the same exact goals. We work with you to draw up a customized plan for the content of the pages, the message you want to deliver and the frequency of updates.

We also take into account what type of "voice" you'd like your business to convey, which helps keep a uniform feel among all of your social sites.

Fresh, Engaging Content That Draws Your Audience In

Visual content has a lasting effect on us humans. From your status updates and tweets, landing pages to your Facebook ads, what the audience sees is what they’ll remember. We make sure it’s consistent, compelling and gets our clients’ point across.

To Share, Or Not To Share

Why does some content get more likes and shares while other seemingly better posts get nothing? We're continually perfecting the art and science behind viral content, studying your audience's habits, and increasingly delivering relevant content that gets responses.

SEO'd Content That Gets You Ranked Higher On Search Engines

With over 90% of people using search engines to do preliminary research online before making a purchase, getting found online should be one of your main objectives. We optimize all of your published content using industry best practices, making it easier for search engines to crawl and index your content

Timed delivery means the most eyes on your content

Social media may be 24/7, but posting around the clock doesn't equal success. Our data driven targetting enables us to deploy posts during peak hours, when your specific audience demographic is online and highly engaged.

Different content for different platforms

Publishing content across multiple plaforms doesn't mean duplicating the same exact content. We develop a variety of content suitable for the different platforms -- delivering the same overall marketing message while catering to each audience media consumption habits.

Online Community Management

Too often, brands let questions, comments, and compliments via social channels go unanswered - or worse, they’re completely blindsided by what they find when they do finally tune in.

Done right, social media community management can be labor intensive and time consuming.

We do the heavy lifting so you can get out of the weeds and focus on the bigger picture: running your business

Social Customer Service

We advocate for customers and provide professional courteous service at all times, addressing questions,concerns, complaints, inquiries, etc. in a tactful manner, which can quell an angry customer before he raises an angry mob.

Guard Your Reputation

Wild accusations, offensive posts and negative reviews are sometimes just the cost of having an online presence. We respond in a sensitive, constructive manner (that puts you in a better light) and work with you on how to resolve such issues

Social Marketing

The “if you build it, they will come” approach to social media rarely works. The fact is, social media is a noisy space with more than one voice competing for your prospect’s attention. The solution? Effective and affordable social media advertising across major platforms like Facebook, Twitter, and LinkedIn.

Digital Marketing Solutions

The pervasiveness of social media, mobile and tablet ownership and overall ease of internet accesibility continues to drastically shift the way consumers get their news, entertainment and connect with what matters to them.

With traditional marketing steadily waning in impact, business owners must shift their approach in order to reach and connect with their customers in ways that are relevant to them.

At Fidelis Media, we do just that - helping you grow your business with a comprehensive package of digital marketing solutions .

  • Social Marketing
  • Email Marketing
  • Display Marketing
  • Pay-per-click (PPC) Advertising
  • Search Engine Marketing
  • Mobile Marketing

Digital Strategy

Strategies based on your business objectives

Developing strategic vision for your brand online can be a challenge when the complexities of your business, offering and audience are considered.

To establish a way forward for your digital presence, whilst meeting user requirements and corporate objectives requires an all encompassing approach. An approach that brings together multiple marketing channels in a cohesive strategy that accelerates the growth of your business.

Responsive Web Design & Development

No more pinching, pushing and eventually abandoning your website as your customers struggle to read it on their smartphones. Responsive design & development by Fidelis Media lets your website appropriately render itself to fit the device it’s being viewed on.

Layout, navigation, content, design and code all gracefully contract and expand to suit any device for one professional, seamless and easy to use experience.

One Website, Multiple Devices

No need for a separate, dedicated mobile website. Responsive design allows your website to appropriately shrink and expand to fit whichever device it's being viewed on.

Stay ahead of the curve by anticipating changes

Unlike mobile sites, which tend to be very specific to devices, responsive design is coded to fit the screen size - that means you won't be left scrambling to catch up or spending money on upgrades, every time a new wave of gadgets gains popularity.

Recommended by Google

Responsive design sites have one URL and the same HTML, regardless of device, which makes it easier and more efficient for Google to crawl, index, and organize content - making it easier for your clients to find you.

Miliseconds to capture their attention

If a user lands on your mobile website and is frustrated or doesn’t see what they are looking for, there’s a 61% chance they will leave immediately and go to another website (most likely a competitor).

Training & Consulting

Sometimes you just want to do it yourself. That's why we offer a range of consultation, customized social media and digital marketing training services for you and your staff.

  • Getting Started with Social Media
  • Creating an Integrated Program
  • Effective Social Media Listening & Measurement Tips
  • Creating a Social Media Policy
  • ROI and Social Media
  • Mobile Marketing
  • Email Marketing
  • Lead Generation on Social Media
  • Defining Your Social Voice
  • Picking The Best Platform For Your Business

Learn how we can help you grow your business today.

From digital marketing to social media management, web design to brand management,
Fidelis Media is here to help you grow your business in a connected world.